Question 1

What is Onliner?

Accepted Answer

Onliner is a platform that allows you to book online appointments for services like hairdressing, barbershops, spa, manicure, and more from beauty salons. You can easily make, cancel, or change appointments by reviewing salon ratings, service details, and expert information.

Question 2

How can I register on Onliner?

Accepted Answer

1. Click the “Sign Up” button on the homepage.
2. Fill in the required information and complete the process.
3. Verify your email or phone number to activate your account.

Question 3

How do I make an appointment on Onliner?

Accepted Answer

Choose the service you want and check the available hours of the business. Then, fill in the details of the person receiving the service to make your appointment.

Question 4

How can I track my appointments?

Accepted Answer

After logging into the website or app, go to the “My Appointments” or “Appointment Tracking” section from the menu to view your scheduled or past appointments.

Question 5

How can I cancel or reschedule my appointment?

Accepted Answer

Go to the “My Appointments” section and select the appointment you want to modify. After confirming the cancellation or change request, the confirmation will be sent to you via email or SMS.

Question 6

Do I have to pay to make an appointment?

Accepted Answer

Creating an appointment is completely free.

Question 7

Will I receive a reminder for my appointment?

Accepted Answer

Yes, you will receive an email, SMS, or app notification as your appointment approaches.

Question 8

Can I book multiple services at the same time?

Accepted Answer

Yes, you can book multiple services at once. However, the services must be in the same category.

Question 9

Is there a mobile app?

Accepted Answer

Yes, Onliner’s mobile app is available on the App Store and Google Play Market. You can download the app and easily make appointments from anywhere.

Frequently asked questions